Stop Apologizing For The Delayed Response

Stop Apologizing For The Delayed Response

How many times did you write a version of that — “Sorry for the delayed response!” — just today?  In the piece, which was published by the online literary magazine Catapult, author Melissa Febos writes about the many and varied ways our behavior around email is making...
What To Do Negative Customer Feedback?

What To Do Negative Customer Feedback?

In this article you’ll discover the 3 errors to avoid at all costs and a framework for reacting to negative feedback. As you’ll see, a negative comment can be a terrific way to improve your business if you know how to deal with it… Unhappy Customer VS....
Google Is Tracking You Offline

Google Is Tracking You Offline

Google has started tracking purchases made by users at brick-and-mortar stores who have clicked on digital ads associated with the item. The tech giant is doing this in an effort to convince companies to buy more digital ads. Google is able to track these purchases by...
Doubters Are Often Wrong

Doubters Are Often Wrong

A United Artists executive found out in 1964 sometimes looks can be deceiving when he rejected Ronald Reagan for the lead role, as a presidential candidate, in the film, The Best Man. Saying that he did not have the presidential look. Seventeen years later, in 1981,...