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How Does Your Internet Service Provider Rank?

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With many people working from home more because of the coronavirus pandemic, reliable internet has become more important than ever. But how does your internet service provider compare with others?

A new report from the American Customer Satisfaction Index (ACSI) scores how happy customers are with their internet service provider.

ACSI says it considered “customer expectations, perceptions of quality, and perceptions of value” in rating the services.

ISP Average Score: 65
Fios (Verizon Communications): 73
AT&T Internet: 68
Xfinity (Comcast): 66
Optimum (Altice USA): 65
All Others: 64
CenturyLink: 63
Spectrum (Charter Communications): 63
Cox Communications: 61
Windstream: 61
Mediacom: 59
Suddenlink (Altice USA): 57
Frontier Communications: 55

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