E-Commerce, Email Marketing, Internet Usage
Top online retailers sent each of their subscribers 2.7 promotional emails on average during the week ending March 26, 2010. This represents a 9% increase in average promotional email volume from 2.5 emails the week ending February 26, 2010, according to Chad White,...
E-Commerce, Internet Usage
Despite the growing popularity of internet shopping, most online shoppers still want to reach a living and breathing person when they have a question, problem or issue. A recent study found that a live voice is still the most preferred form of customer service among...
Current Events, E-Commerce
A majority of US consumers are likely to maintain or increase current spending levels – especially on basics – in the next 30 days, while young professionals and the affluent will up their spending in a broader number of discretionary categories, according...
E-Commerce, Internet Usage
Three-fifths of online consumers plan to spend equal (41%) or more (19%) money shopping online in the next 60 days than this time last year, according to an April study from Performics and ROI Research. Nearly three-quarters of respondents search online more often to...
E-Commerce, Internet Usage
Online retailers represent over 30% of the search listings from a typical online retail search on a major search engine, while brick-and-mortar stores only show up in searches 12% of the time, according to an analysis of search-engine results by Internet-Engine.